The second-hand marketplace Users Express Frustration Regarding Size Updates
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's clothes failing to inform all users about the change.
Online Platforms Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category than originally posted as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to review their products and manually change the size if necessary, causing user dissatisfaction.
Size Classification Changes
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification to its shipping options after backlash from users.
